Privacy Policy

Who we are

Air Compressors Aberdeen operates this website (aircompressorsaberdeen.co.uk) and provides local services across Aberdeen and Aberdeenshire.

If you have a question about this policy or how we handle your data, contact us at [email protected].

What information we collect

When you submit our enquiry form, we collect the information you provide directly: your name, email address, phone number (if supplied), and the content of your message. We also record the page you submitted from so we can respond with relevant context.

Our hosting platform (Cloudflare Pages) records standard web server logs, including your IP address, browser type, and the pages you visit. These logs are retained for security and abuse prevention.

We do not use third-party tracking cookies, analytics that profile you across sites, or advertising pixels on this website.

How we use your information

We use the information you submit to respond to your enquiry, provide quotes, arrange site visits, and follow up on work in progress. If you become a customer, we retain your contact details and job records for our accounting and service history.

We will not send marketing emails unless you have asked us to, and we will not share your details with third parties for marketing purposes.

Third parties we work with

• Cloudflare: hosts this website and processes web server logs.
• Form processor: enquiry form submissions are routed through a secure endpoint to deliver your message to our team inbox.
• Email provider: replies to your enquiry are sent from our business email account.

We do not sell, rent, or trade your personal data with any other organisation.

How long we keep your data

Enquiry messages are kept for up to 24 months in our team inbox to handle follow-ups. Customer records (jobs we have completed for you) are retained for 7 years to meet UK tax record requirements.

You can ask us to delete your data at any time by emailing [email protected].

Your rights under UK GDPR

You have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Ask us to delete your data (subject to our tax-record obligations).
• Withdraw consent for any optional processing.
• Lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe we have handled your data incorrectly.

Cookies

This website uses essential cookies required to make pages load and forms submit. We do not use cookies for analytics, advertising, or tracking. Your browser settings let you block or delete cookies at any time.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. If we make a significant change to how we handle your data, we will note it on this page.